Key Account Manager

Location: Yorkshire and Surrounding Areas
Salary: Up to £45,000 basic + Bonus + Car Allowance
Job Type: Permanent 

About the Role

Are you an experienced Key Account Manager looking for your next opportunity?

Technical Resources is partnering with a major Fire & Security engineering business delivering enterprise fire and security solutions across blue-chip commercial, banking, and healthcare sectors to hire a Key Account Manager. In this role, you will be responsible for managing and growing a portfolio of high-value accounts, acting as the primary point of contact between the client and internal service, sales, and project delivery teams.

This is an ideal opportunity to join an established organisation with a strong reputation for delivering high-quality fire and security solutions across UK projects.

Key Responsibilities

• Account Management: Own and develop a portfolio of key accounts, building long-term strategic relationships that drive client retention and revenue growth.
• Business Development: Identify and maximise upsell and cross-sell opportunities, including the introduction of new security products and solutions to existing clients.
• Stakeholder Collaboration: Work closely with internal Sales, Service, and Project teams to ensure seamless service delivery and a consistent client experience.
• KPI & Contract Oversight: Monitor and ensure delivery of PPM schedules, reactive call targets, and small works programmes in line with agreed SLAs.
• Quality & Compliance: Maintain overall accountability for service quality across managed accounts, ensuring adherence to industry standards and client contractual requirements.

Experience & Qualifications Required

Essential:

• Experience: Demonstrable experience as a Key Account Manager or Business Development Manager within the Fire and/or Security industry.
• Technical Skills: Solid understanding of fire and security systems and service delivery models, including PPM, reactive maintenance, and small works.
• Project/Operational Scope: Proven track record of growing key accounts, maximising profitability, and managing clients at a senior or strategic level.
• Soft Skills: Strong relationship-building, commercial acumen, and the ability to influence stakeholders at all levels.
• Mobility & Eligibility: Full UK driving licence and Right to Work in the UK.

Desirable:

• Technical Background: Hands-on or technical background in the Fire and Security industry — preferred but not essential.
• Sector Background: Prior exposure to blue-chip commercial, banking, healthcare, or similarly regulated client environments.

What We Offer

• Competitive Base Salary: Up to £45,000 basic + Bonus + Car Allowance
• Benefits Package: Company pension scheme, performance-related bonus, and car allowance to support regional travel across Yorkshire and the surrounding areas.
• Clear career progression within a growing global sector.

How to Apply

To apply for this Key Account Manager position, please submit an up-to-date CV.

Note: Applicants must have the Right to Work in the UK at the time of application.

About Technical Resources: Technical Resources are market leaders in Fire & Security and Telecoms recruitment.