Role: Professional Services Engineer
Location: South East
Salary: £60,000 to £65,000 per annum
Are you a Professional Services Engineer based in the South-East looking to take ownership of enterprise-level security projects? As a Professional Services Engineer, you will be responsible for leading technical delivery, system migrations, upgrades and client aftercare support across advanced Access Control and CCTV platforms. You will be working for a nationally established security systems integrator with nearly 20 years’ experience delivering enterprise and global security solutions to government, technology and blue-chip organisations.
Responsibilities:
- Take ownership of technical delivery and aftercare activities, including system migrations, hardware and software upgrades, and remote support services
- Lead deployment, installation, and configuration of hardware, software, and cloud-based security solutions
- Develop and manage detailed project plans, including timelines, milestones, resources, and risk mitigation strategies
- Customise solutions to meet client-specific requirements including scripting, integrations and interface configuration
- Provide proactive technical guidance to maximise client system performance and identify upgrade opportunities
- Act as an escalation point for complex technical issues, implementing preventative and resolution strategies
- Support Commercial and Aftercare teams with client meetings, system demonstrations, redesigns and FAT testing
Experience and Certifications Required:
- A minimum of 5 years’ experience working with enterprise-level security systems
- Strong technical knowledge of Access Control and CCTV systems
- Hands-on experience with Lenel, Genetec or C-Cure platforms
- Knowledge of SQL Servers and networking infrastructure
Please apply with an up-to-date CV for more information.
We can only accept candidates who have the Right To Work in the UK
Learn more about Fire and Security recruitment at Technical Resources.
