Security Service Engineer
Location: Leicester
Salary: £38,000 – £40,000
Job Type: Permanent
About the Role
Are you an experienced Security Service Engineer looking for your next opportunity?
Technical Resources is partnering with a leading provider of commercial security systems to hire a Security Service Engineer. In this role, you will be responsible for the reactive maintenance, fault diagnosis, and servicing of electronic security systems across a portfolio of commercial and industrial sites.
This is an ideal opportunity to join an established organisation with a strong reputation for delivering high-quality physical security solutions across UK projects.
Key Responsibilities
- Reactive & Planned Maintenance: Carry out scheduled and emergency servicing of intruder alarm, access control, and CCTV systems to manufacturer and contractual standards.
- Fault Finding & Repair: Diagnose and resolve technical faults efficiently, minimising system downtime and ensuring customer satisfaction.
- Client & Site Management: Liaise professionally with end-users and site contacts, providing clear updates on works carried out and any remedial actions required.
- Technical Reporting & Documentation: Complete accurate service records, site reports, and compliance certificates in line with company and contractual requirements.
- Quality & Compliance: Ensure all works are carried out in accordance with BS EN 50131, BS 8243, and relevant NSI/SSAIB standards, alongside current health and safety regulations.
Experience & Qualifications Required
Essential:
- Experience: Minimum 3 years as a Security Service Engineer within the electronic security industry.
- Technical Skills: Hands-on experience with leading intruder alarm, access control, and CCTV platforms — familiarity with systems such as Texecom, Honeywell, Paxton, Hikvision, or Axis is highly desirable.
- Project/Operational Scope: Proven track record of managing reactive and planned preventative maintenance across multiple commercial sites.
- Soft Skills: Strong fault-finding ability, effective communication with clients and internal teams, and a professional, customer-focused approach.
- Mobility & Eligibility: Full UK driving licence and Right to Work in the UK.
Desirable:
- Certifications: NSI/SSAIB accreditation awareness; CSCS/ECS card; First Aid certificate; SIA licence (if applicable to role).
- Sector Background: Prior experience servicing security systems within retail, commercial, or industrial environments.
What We Offer
- Competitive Base Salary: £38,000 – £40,000
- Benefits Package: Company vehicle or van, fuel card, pension scheme, and a company mobile device; overtime opportunities available.
- Clear career progression within a growing global sector.
How to Apply
To apply for this Security Service Engineer position, please submit an up-to-date CV.
Note: Applicants must have the Right to Work in the UK at the time of application.
About Technical Resources: Technical Resources are market leaders in Fire & Security and Telecoms recruitment.
