Job Title: Strategic Key Account Manager
Location: Hybrid (South East or Midlands preferred – flexible for the right candidate)
Salary: Up to £70,000 per annum + Bonus + Car Allowance
Are you looking for a Strategic Key Account Manager position working in a hybrid role? As a Strategic Key Account Manager, you will be responsible for managing a major nationwide Fire & Security customer account, ensuring exceptional service delivery, maintaining profitability, and developing long-term client relationships. You will be working for a leading provider of enterprise Fire & Security solutions across the commercial, banking and healthcare sectors.
Responsibilities:
- Manage a major key customer account with responsibility for a £10m–£14m P&L.
- Ensure contractual obligations are met across PPM, reactive maintenance, remedial works and small works.
- Hold regular customer review meetings to monitor contractual performance and KPIs.
- Manage a team of up to 8 personnel, including Engineers, Designers and Administrative staff.
- Develop and grow the account while maintaining high levels of customer satisfaction.
- Ensure compliance with all legal and regulatory requirements.
Experience and Certifications required:
- Proven experience as a Strategic Key Account Manager within the Fire & Security industry.
- Experience managing nationwide customer accounts.
- Demonstrable success in growing key accounts and maximising profitability.
- Previous experience managing small to medium-sized teams.
- Strong commercial awareness with P&L responsibility.
Please apply with an up-to-date CV for more information.
We can only accept candidates who have the Right To Work in the UK.
