Security Systems Service Engineer

Location: Manchester
Salary: £38,000 – £40,000
Job Type: Permanent 

About the Role

Are you an experienced Security Systems Service Engineer looking for your next opportunity?

Technical Resources is partnering with a leading provider of commercial security systems and integrated solutions to hire a Security Systems Service Engineer. In this role, you will be responsible for the reactive and planned preventative maintenance of security systems across a portfolio of commercial and industrial sites, ensuring maximum system uptime and client satisfaction.

This is an ideal opportunity to join an established organisation with a strong reputation for delivering high-quality physical security solutions across UK projects.

Key Responsibilities

• Planned Preventative Maintenance (PPM): Carry out scheduled maintenance visits across a range of security systems, including CCTV, intruder detection, and access control, in line with manufacturer and contractual requirements.
• Reactive Fault-Finding & Repair: Respond to call-outs, diagnose faults efficiently, and restore systems to full working order with minimal disruption to the client.
• Client & Stakeholder Management: Liaise professionally with end-user clients on site, providing clear updates on works carried out and managing expectations throughout each visit.
• Technical Documentation & Reporting: Complete accurate service reports, maintenance logs, and handover documentation in a timely manner using company systems.
• Quality & Compliance: Ensure all works are carried out in accordance with relevant industry standards including BS EN 50131, BS 8243, and applicable health and safety regulations.

Experience & Qualifications Required

Essential:

• Experience: Minimum 3 years as a Security Systems Service Engineer within the physical security industry.
• Technical Skills: Hands-on experience with market-leading platforms such as Texecom, Honeywell, Gallagher, Paxton, Hikvision, or Axis across intruder alarm, access control, and CCTV systems.
• Project/Operational Scope: Proven track record of managing a varied service and maintenance workload across commercial, retail, or industrial environments.
• Soft Skills: Strong fault-finding ability, professional client-facing manner, and clear written and verbal communication skills.
• Mobility & Eligibility: Full UK driving licence and Right to Work in the UK at the time of application.

Desirable:

• Certifications: NSI or SSAIB-recognised installer qualification; SIA licence; CSCS card.
• Sector Background: Prior experience working within a systems integrator or specialist security contractor environment, particularly on multi-site maintenance contracts.

What We Offer

• Competitive Base Salary: £38,000 – £40,000
• Benefits Package: Company vehicle or car allowance, pension scheme, mobile device and tools provided, with opportunities for overtime.
• Clear career progression within a growing global sector.

How to Apply

To apply for this Security Systems Service Engineer position, please submit an up-to-date CV.

Note: Applicants must have the Right to Work in the UK at the time of application.

About Technical Resources: Technical Resources is a market leader in Fire & Security and Telecoms recruitment.