Security Service Engineer

Location: Shropshire (local work)
Salary: Up to £40,000 + additional earning potential

About the Role

Are you an experienced Security Service Engineer looking for your next opportunity?

Technical Resources is partnering with a leading provider of integrated security systems to hire a Security Service Engineer. In this role, you will be responsible for the service and maintenance of intruder alarm, access control, and CCTV systems across a local customer base, ensuring systems remain compliant, operational, and fit for purpose.

This is an ideal opportunity to join an established organisation with a strong reputation for delivering high-quality physical security solutions across UK projects.

Key Responsibilities

• System Servicing & Maintenance: Carry out planned preventative maintenance and reactive callouts on intruder alarm, access control, and CCTV systems to the required standard.
• Fault Diagnosis & Repair: Identify and resolve faults efficiently across a range of security equipment, minimising customer downtime.
• Client Liaison: Build and maintain strong working relationships with end-user clients, providing clear communication on works carried out and any remedial recommendations.
• Technical Reporting: Complete service reports, maintenance records, and handover documentation accurately and in a timely manner.
• Quality & Compliance: Ensure all works are carried out in accordance with relevant industry standards including BS 8243, BS EN 50131, and NSI/SSAIB codes of practice.

Experience & Qualifications Required

Essential:

• Experience: Minimum 2 years as a Security Service Engineer within the physical security industry.
• Technical Skills: Hands-on experience servicing and maintaining intruder alarm systems, access control platforms (e.g. Paxton, Honeywell, Galaxy), and CCTV systems (e.g. Hikvision, Dahua, Axis).
• Project/Operational Scope: Proven track record of managing a reactive and PPM workload across commercial and residential customer sites.
• Soft Skills: Strong fault-finding ability, professional client manner, and clear written and verbal communication.
• Mobility & Eligibility: Full UK driving licence and Right to Work in the UK.

Desirable:

• Certifications: NSI or SSAIB-recognised installer qualifications; FIA membership; CSCS/ECS card.
• Sector Background: Prior experience working on a service desk or engineer-led maintenance contract within the commercial security sector.

What We Offer

• Competitive Base Salary: Up to £40,000 + additional earning potential
• Benefits Package: Company vehicle or vehicle allowance, fuel card, pension scheme, and tools/equipment provided.
• Clear career progression within a growing global sector.

How to Apply

To apply for this Security Service Engineer position, please submit an up-to-date CV.

Note: Applicants must have the Right to Work in the UK at the time of application.

About Technical Resources: Technical Resources are market leaders in Fire & Security and Telecoms recruitment.