Integrated Security Service Engineer

Location: London (various postcodes)
Salary: £35,000 – £50,000 basic, plus overtime (OTE up to 20% additional)
Job Type: Permanent 

About the Role

Are you an experienced Integrated Security Service Engineer looking for your next opportunity?

Technical Resources is partnering with a leading provider of integrated security systems and services to hire an Integrated Security Service Engineer. In this role, you will be responsible for the reactive and planned maintenance of integrated security systems across a portfolio of commercial sites throughout London, ensuring systems remain compliant, fully operational, and supported to the highest standard.

This is an ideal opportunity to join an established organisation with a strong reputation for delivering high-quality physical security solutions across UK projects.

Key Responsibilities

• Planned & Reactive Maintenance: Carry out routine servicing and fault-finding on integrated security systems including CCTV, access control, intruder detection, and intercom systems across a defined London patch.
• Fault Diagnosis & Repair: Diagnose and resolve technical faults efficiently, minimising system downtime and ensuring client sites are restored to full operation as quickly as possible.
• Client & Stakeholder Management: Act as the on-site technical point of contact for customers, maintaining professional relationships and communicating clearly on job status, findings, and recommendations.
• Technical Oversight & Reporting: Complete accurate job sheets, site reports, and handover documentation in line with company procedures, ensuring full audit trails are maintained.
• Quality & Compliance: Ensure all works are carried out in accordance with relevant industry standards including BS EN 50132, BS EN 50131, and BS 7958, as well as applicable health and safety regulations.

Experience & Qualifications Required

Essential:

• Experience: Minimum 3 years as an Integrated Security Service Engineer within the physical security industry.
• Technical Skills: Hands-on experience with market-leading access control, CCTV, and intruder alarm platforms such as Genetec, Lenel, CCure, Milestone, Honeywell, or Paxton.
• Project/Operational Scope: Proven track record of managing a reactive maintenance caseload across multiple commercial sites, with the ability to prioritise and work independently.
• Soft Skills: Strong fault-finding ability, confident client-facing manner, and clear written and verbal communication skills.
• Mobility & Eligibility: Full UK driving licence and Right to Work in the UK required.

Desirable:

• Certifications: SIA licence, CSCS/ECS card, NSI or SSAIB-affiliated training, or manufacturer-specific accreditations relevant to installed systems.
• Sector Background: Prior experience servicing integrated security systems within commercial, corporate, or critical infrastructure environments.

What We Offer

• Competitive Base Salary: £35,000 – £50,000 basic, with OTE up to 20% above basic through overtime
• £250 weekly standby fee, with on-call commitment of 1 week in 7
• Company van or car with personal use and fuel card
• 25 days annual leave plus bank holidays
• Private health insurance and private medical cover
• Company doctor and annual wellbeing appointment
• 24/7 Employee Assistance Programme
• Life assurance from day one
• Ongoing manufacturer and industry training with access to dedicated training facilities
• Company uniform provided
• Clear career progression within a growing global sector.

How to Apply

To apply for this Integrated Security Service Engineer position, please submit an up-to-date CV.

Note: Applicants must have the Right to Work in the UK at the time of application.

About Technical Resources: Technical Resources are market leaders in Fire & Security and Telecoms recruitment.