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Technical Support Engineer

Technical Support Engineer

  • Location

    Gloucestershire, England

  • Sector:

    Telecoms

  • Job type:

    Permanent

  • Salary:

    £26000.00 - £30000.00 per annum

  • Contact:

    Harriet Jannaway

  • Contact email:

    harriet.jannaway@tecres.uk.com

  • Job ref:

    40057HAJ_1581323917

  • Published:

    8 months ago

  • Expiry date:

    2020-03-11

  • Start date:

    04/02/2020

We are recruiting for a Telecommunications and Network specialist based in the Gloucestershire area.If you are looking to progress your career in IT/ Networking and want to join a progressive, passionate, customer-service driven supplier who can offer you real prospects for the future then we want to hear from you. There are numerous success stories within the business of engineers being able to progress quickly into management, technical lead and architect roles.

This is a full time, office based position, working standard office hours, Monday to Friday. The position will primarily involve managing a help desk and providing support to our national customer base. You will be dealing with high calibre clients and implementing first and second line support solutions

Technical Support Engineer
Location: Gloucestershire
Salary: Up to £30,000 plus attractive benfits package

Required Skills:
*Excellent telephone manner with a strong attention to detail and ability to work under pressure
*A sound working knowledge of Network Environments (ideally CCNA certified)
*Providing general IT Support as well as specialist Networking / Telephony (Routers, Switches, Firewalls, Wireless)
*The confidence to respond to and resolve technical requests quickly
*Excellent troubleshooting and documentation skills
*Monitor and manage operational state of IT services
*Take an active role in supporting against systems maintenance, incidents and change management projects.

Please apply with an up to date CV for consideration