€50000.00 - €70000.00 per annum
3 months ago
Operations Paris, France
DUTIES AND RESPONSIBILITIES:
Build and manage software patches and upgrades for production environment
Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement.
Work with multiple teams in analyzing each service outage, measure, maintain and present the service quality metrics to management.
Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption.
If required work with customers to identify and resolve customer issues related to products and services.
Participate in product design discussions and make appropriate recommendations.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
8+ years of experience in cloud infrastructure management including production support
BS or Engineering in Computer science or electronics or related IT focused.
Extensive knowledge of Unix/Linux systems including hardware, software and applications.
Extensive Knowledge of VMware and other virtualization products.
Extensive Knowledge of AWS and other cloud platforms.
Hands on experience with Puppet, cloud formation
Hands on experience with infrastructure automation tools like Fabric, Cobbler, Packer
Expertise in different types of DNS, NTP configurations and troubleshooting.
Experience with Storage will be an added advantage.
Advanced level knowledge of network hardware and network protocols.
Provide hands-on technical leadership in design and support of Unix servers
Should have good knowledge of information security principles and practices, understanding of security protocols and standards.
Working experience in SaaS is highly desirable.
Perl and/or shell scripting considered a plus
Applicant should have a valid passport.
Must be able to work in a cross cultural environment.
Must have exceptional verbal, written, interpersonal and presentation skills.
Must be able to work on 24/7 on-call schedule.
Must be able to work constructively in team environment.