Operations Build Manager

Operations Build Manager

  • Location

    Southend-On-Sea, Essex

  • Sector:


  • Job type:


  • Salary:

    £55000.00 - £60000.00 per annum

  • Contact:

    Harriet Jannaway

  • Contact email:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Start date:


Operations Build Manager (Fibre)
Location: Southend-On-Sea
Salary: Up to £60,000 + Company Car + Mobile Phone + Laptop + Corporate benefits (Holidays/Pension)

Job Purpose:
*To lead fibre build and construction activities for UK fibre deployments
*To provide technical expertise on all aspects of fibre build and construction this includes all civils (including re-instatement), cabling and splicing/testing activities, plus production/completion of associated (as-built) documentation
*To establish and lead the internal and third party sub-contractor teams to deliver the build programme based on individual customer needs and guidelines select and on-board the chosen civils/cabling sub-contractors to ensure build readiness
*To lead and line manage the civils/cabling supervisors to ensure control and management of the 3rd party civils/cabling sub-contractors and to meet OHS, Construction, build quality, productivity and efficiency targets
*To liaise with Local Authorities and residents as appropriate to ensure compliance with local requirements To ensure that the correct liaison with local authorities and residents have taken place and local requirements are adhered to. Attending any meetings as required.
*To manage and track the build/construction team deliverables, ensuring compliance with OHS, contract obligations, SLAs and KPIs
*To assist the business development team in pre-sales activities focused on passive fibre network build and deployment projects. This includes engagement with customers
*To identify sales opportunities beyond project scope.

Key Accountability:
*Manage internal and third party sub-contract teams to construct high quality FTTP and B2B networks in the UK
*Be responsible for new build, customer connections, network upgrades, diversionary works, customised solutions, defects and 24x7 fibre network maintenance
*Provide real time point of escalation for field staff and the supervisors
*Manage project demand and build/construction resources to ensure deliverables are tracked and completed on or before agreed timescales. Report on project deliverables
*Setup and manage an effective quality control and "right first time" verification process for fibre build/construction by internal and third party teams
*Deliver network build/construction programme to agreed quality of service and financial targets
*Keep up-to-date on fibre services deployment and construction innovations in the UK to drive improvements in cost, quality and timescales

*Detailed experience of UK fixed and cable operator network build guidelines and ways of working, including GPON, FTTX and HFC networks
*An in-depth knowledge of The New Roads and Street Works Act, 1991 (NRSWA), and its ancillary legislation and the various Codes of Practice
*An in-depth knowledge of HSG47 "Avoiding danger from underground services"
*Good network within the UK fibre services industry - both suppliers and customers
*Excellent understanding of fibre network architectures and network topologies
*5+ years of network build experience in the UK fibre services industry
*Excellent knowledge of FTTP topology including mixed networks with GPON, G.Fast, VDSL, HFC, DOCSISARIEL
*Strong knowledge of available passive components applicable to FTTx networks and FTTx deployment technologies
*Extensive experience with civil engineering and telecoms deployment, including Detailed Design and As-Built Engineering
*Extensive experience conducting quality control of fibre engineering build/construction
*Experience of managing OSP civils operatives and cabling/splicing engineers
*Solid understanding of OSP network build key drivers affecting cost in OSP network roll outs
*Analytical and demonstrates ability to solve build/construction and/or operations related problems
*Profound understanding of customer challenges within fibre network domain
*Ability to gain confidence with the customer
*Demonstrates active listening skills with customers and internal teams
*Shows personal accountability and result oriented behaviour at all times
*Actively builds and maintains a wide contact network with customers, suppliers, competitors and Ericsson colleagues
*Good knowledge of network build from exchange/head end to customer premises
*Good knowledge of CDM Regulations and up-to-date working knowledge of related legislation
*Good knowledge of private wayleave and customer consents
*Clear thinker with determination and energy, good planning abilities, well-organised and seeking perfection
*Excellent communication and interpersonal skills with a wide spectrum of personalities.
*Knowledge of the catalogue of HAUC & NJUG published advice notes
*Knowledge of the various trench excavation methods, including but not limited to: manual digging, top-cutting, mechanical trenching, narrow trenching, mole-ploughing, directional-drilling
*Good knowledge of backfill & reinstatement materials & their associated HAUC approval status.
*Good knowledge of the traffic management Code Of Practice
*Good knowledge of TMA and permitting/noticing legislations