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Key Account Manager - Fire & Security

  • Location

    West Midlands, England

  • Sector:

    Fire and Security

  • Job type:

    Permanent

  • Salary:

    £45000.00 - £50000.00 per annum

  • Contact:

    Richard Thomas

  • Job ref:

    39812RT_1578045374

  • Published:

    26 days ago

  • Expiry date:

    2020-02-02

  • Start date:

    03/01/2020

  • Consultant:

    Richard Thomas

Key Account Manager - Fire & Security - Banking, Healthcare, High Security
Midlands to South West (Birmingham, Coventry, Leicester, Worcester, Swindon, Bristol, Gloucester)
50k with total OTE 75K

My client is a global Fire & Security engineering firm who deliver enterprise security solutions for clients in the blue-chip commercial, banking and healthcare sectors. They require a Key Account Manager to take on client accounts located heavily between the Midlands and the South West.

Main duties:
To support Key Accounts and work closely with Sales, Service and Project teams to ensure customer retention and growth
To position the business to become a strategic partner with major customers to deliver mutually profitable business solutions
To develop customer loyalty and satisfaction.
To own the overall quality of service delivery for the contract ensuring account longevity, maximisation of account potential and financial improvement
Ensure KPIs relating to delivery of PPM, Reactive calls and additional Small Works are delivered
To ensure compliance with all Legal and Regulatory requirements
To rollout and introduce new security products

The successful candidate will be a seasoned account manager who has experience liaising with corporate or high security clients at executive level, with a track record of growing key accounts and maximising profitability within electronic security. In addition, candidates will also be expected to have experience within project management and service delivery within the enterprise security solutions space, with a technical understanding of cctv, access control and IDS.

Salary is up to £50k with an OTE of around £75k plus car allowance, 25 days holiday, pension and healthcare