Hosted Telephony Support Engineer

Hosted Telephony Support Engineer

  • Location

    United Kingdom

  • Sector:


  • Job type:


  • Contact:

    Jack Stone

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Consultant:


Hosted Telephony Engineer – Telecommunications - £18k (Remote)
  • Market Leader
  • Progressive Career Path
  • Car Allowance
  • Full Training Provided
Your Future: As a Telephony Engineer within a next generation telecommunications company, you will be an integral part of client care. With a large customer base, there will be plenty of opportunity to progress across various sectors.
The Role: The Telephony Engineer will be the first point of contact for clients and will solve issues with a mix of quality customer care and technical skills. You will be dealing with customers and their IT team over the phone providing guidance across a range of hosted platform support, networking and IP Telephony, while also visiting sites when required.
The Company: This innovative telecommunications company specialise in IP technology over 50 years and have a track record of providing excellent career progression and training opportunities. They are a mid-sized company with a family feel and an employee centric approach to business.
Requirements for the Hosted Telephony Engineer:
  • A good understanding of networking technologies
  • Technical knowledge of team support products which include Gamma Horizon, Myphones and Telcoswitch hosted telephony platforms.
  • Positive outlook and proactive approach to work
  • Excellent customer service and communication skills
Package for the Hosted Telephony Engineer:
  • Basic £16-18k
  • Overtime available
  • Car Allowance
Currently this role is remote due to Covid-19, however upon a return to normal the candidate will be required to work from Basingstoke office.