Hosted Telephony Engineer – Telecommunications - £18k (Remote)

• Market Leader
• Progressive Career Path
• Car Allowance
• Full Training Provided

Your Future: As a Telephony Engineer within a next generation telecommunications company, you will be an integral part of client care. With a large customer base, there will be plenty of opportunity to progress across various sectors.
 
The Role: The Telephony Engineer will be the first point of contact for clients and will solve issues with a mix of quality customer care and technical skills. You will be dealing with customers and their IT team over the phone providing guidance across a range of hosted platform support, networking and IP Telephony, while also visiting sites when required.
 
The Company: This innovative telecommunications company specialise in IP technology over 50 years and have a track record of providing excellent career progression and training opportunities. They are a mid-sized company with a family feel and an employee centric approach to business.
 
Requirements for the Hosted Telephony Engineer:

• A good understanding of networking technologies
• Technical knowledge of team support products which include Gamma Horizon, Myphones and Telcoswitch hosted telephony platforms.
• Positive outlook and proactive approach to work
• Excellent customer service and communication skills

Package for the Hosted Telephony Engineer:

• Basic £16-18k
• Overtime available
• Car Allowance

 
Currently this role is remote due to Covid-19, however upon a return to normal the candidate will be required to work from Basingstoke office.