Hosted Telephony Support Engineer
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Location
United Kingdom
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Sector:
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Job type:
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Contact:
Jack Stone
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Contact email:
jack.stone@tecres.uk.com
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Job ref:
984484
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Published:
4 months ago
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Expiry date:
2020-11-30
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Consultant:
#
Hosted Telephony Engineer – Telecommunications - £18k (Remote)
The Role: The Telephony Engineer will be the first point of contact for clients and will solve issues with a mix of quality customer care and technical skills. You will be dealing with customers and their IT team over the phone providing guidance across a range of hosted platform support, networking and IP Telephony, while also visiting sites when required.
The Company: This innovative telecommunications company specialise in IP technology over 50 years and have a track record of providing excellent career progression and training opportunities. They are a mid-sized company with a family feel and an employee centric approach to business.
Requirements for the Hosted Telephony Engineer:
Currently this role is remote due to Covid-19, however upon a return to normal the candidate will be required to work from Basingstoke office.
- Market Leader
- Progressive Career Path
- Car Allowance
- Full Training Provided
The Role: The Telephony Engineer will be the first point of contact for clients and will solve issues with a mix of quality customer care and technical skills. You will be dealing with customers and their IT team over the phone providing guidance across a range of hosted platform support, networking and IP Telephony, while also visiting sites when required.
The Company: This innovative telecommunications company specialise in IP technology over 50 years and have a track record of providing excellent career progression and training opportunities. They are a mid-sized company with a family feel and an employee centric approach to business.
Requirements for the Hosted Telephony Engineer:
- A good understanding of networking technologies
- Technical knowledge of team support products which include Gamma Horizon, Myphones and Telcoswitch hosted telephony platforms.
- Positive outlook and proactive approach to work
- Excellent customer service and communication skills
- Basic £16-18k
- Overtime available
- Car Allowance
Currently this role is remote due to Covid-19, however upon a return to normal the candidate will be required to work from Basingstoke office.