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Hosted Telephony Support Engineer

  • Location

    United Kingdom

  • Sector:

    Telecoms

  • Job type:

    Permanent

  • Contact:

    Jack Stone

  • Job ref:

    984485

  • Published:

    28 days ago

  • Expiry date:

    2020-12-04

  • Consultant:

    Jack Stone

Hosted Telephony Engineer – Telecommunications - £18k (Remote)
  • Market Leader
  • Progressive Career Path
  • Car Allowance
  • Full Training Provided
Your Future: As a Telephony Engineer within a next generation telecommunications company, you will be an integral part of client care. With a large customer base, there will be plenty of opportunity to progress across various sectors.
 
The Role: The Telephony Engineer will be the first point of contact for clients and will solve issues with a mix of quality customer care and technical skills. You will be dealing with customers and their IT team over the phone providing guidance across a range of hosted platform support, networking and IP Telephony, while also visiting sites when required.
 
The Company: This innovative telecommunications company specialise in IP technology over 50 years and have a track record of providing excellent career progression and training opportunities. They are a mid-sized company with a family feel and an employee centric approach to business.
 
Requirements for the Hosted Telephony Engineer:
  • A good understanding of networking technologies
  • Technical knowledge of team support products which include Gamma Horizon, Myphones and Telcoswitch hosted telephony platforms.
  • Positive outlook and proactive approach to work
  • Excellent customer service and communication skills
Package for the Hosted Telephony Engineer:
  • Basic £16-18k
  • Overtime available
  • Car Allowance
 
Currently this role is remote due to Covid-19, however upon a return to normal the candidate will be required to work from Basingstoke office.