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Head of Service/Sales

Head of Service/Sales

  • Location

    Lincoln

  • Sector:

    Telecoms

  • Job type:

    Permanent

  • Contact:

    Jack Stone

  • Contact email:

    jack.stone@tecres.uk.com

  • Job ref:

    1129889

  • Published:

    30 days ago

  • Expiry date:

    2021-06-11

  • Consultant:

    #

The Role: Collaboratively with the Chief Customer Officer you will create a digital strategy for a new and exciting ISP looking to shake up the industry. The Head of Customer Sales & Service will help build a team a graft and a digital customer service strategy. You will have a guaranteed investment for your vision and strategy to be implemented. Looking for a leader with strong customer centricity, sales acumen and commercial awareness to drive the customer focused function.
  
The Company: A start up ISP within the east of England are led by a CEO that has already enjoyed vast success within the ISP space and scaling up businesses. They have secured a guaranteed funding to help this business hit the ground running. By the year end there will be a multitude of hires and with a collaborative approach, they are seeking a leader to bring their own flavour to support a growth plan and be a significant player within the space.
  
The requirements for the Head of Customer Sales and Service:

 

  • Highly energetic and passionate go getter
  • Must motivate and influence the sales/customer service team
  • Ensure processes and procedures
  • Plan KPIs and manage deliverables
  • Bring ideas and orchestrate a sales plan against a blank canvas
  • Accountability and demand high standards
  • Background processes; recruitment, training, development, etc
  • Budget management/Resource management
  • Technically minded
  • Oversee and manage team delivery
  • Robust and flexible within a new scale up
  • Exudes positivity and adopts a can-do mind set

  
The package for the Head of Customer Sales and Service:

 

 

  • Flexible : £60-75k DOE
  • Commission
  • Car
  • Negotiable Perks

The Head of Customer Sales and Service is to be in a commutable distance from Lincolnshire.