East London, London
£40000.00 - £50000.00 per annum
29 days ago
Essex & London
£40-50k + vehicle
This is an exciting opportunity for an experienced Fire Contract Manager to join a progressive and expanding Fire Detection provider who boast a strong track record of success in the delivery of maintenance and install works for public sector customers.
To ensure contracts are operating in line with company standards
To manage the effective day to day management of contracts from inception to final account settlement
Main Duties and Responsibilities:
· To lead, direct and support your team to ensure that the highest professional standards are achieved, and projects are delivered on time.
· Oversee the day to day management of the contract repairs and maintenance service delivery.
·To develop a collaborative working relationship with clients to promote excellent customer service
·To ensure repairs & maintenance services are delivered in line with the contract agreements
·To ensure Key Performance Indicators are audited and analysed to achieve set targets.
Proactively monitor expenditure and report to line manager regularly with summary of expenditure
·Regularly review contract management working methods, systems and procedures to identify opportunities for improvements and/or efficiencies
·Involvement with clients in the specifying and delivery of works before, during and after the completion of the works.
·To take responsibility for the procurement of materials
·In all aspects of the company's work, to promote effective communication, excellence in customer service, a focus on continuous improvement and a proactive approach to all best practices and legal & compliance matters
·Manage field engineers, carry out 1-2-1's & set objectives