Fibre Support Engineer

Fibre Support Engineer

  • Location

    West London, London

  • Sector:


  • Job type:


  • Salary:

    £25000.00 - £30000.00 per annum

  • Contact:

    Alexander Keenes

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Start date:


We are looking for a Telecoms Engineer / Fibre Engineer to join a specialist Telecommunications Equipment Company to join their Technical Support Team -Pprior experience in technical support is not required. The ideal candidate will have experience with Fibre Optics and ideally have some knowledge of OTDR testing, Fibre Blowing and Fibre Splicing. As well as providing remote support you will assist in equipment demonstrations, training and servicing of equipment. Training will be provided where necessary.

The role is 75% office based with 25% travel around the UK (and occasional travel to Europe). This would suit someone who has an aptitude for engineering and a good understanding of Fibre Optics.

Fibre Support Engineer
Location: Uxbridge
Salary: Up to £30,000 + 20% Bonus + Pool Vehicle (when required to travel) + Expenses + Company Benefits (20 days holiday rising with service, pension, other benefits)

*Providing technical support and demonstration for the sale and hire of fibre blowing machines, fibre test/measurement and splicing equipment
*Provide demonstrations and training for fibre blowing machines, fibre test/measurement and splicing equipment
*Maintenance and service for fibre blowing machines, fibre test/measurement and splicing equipment
*Attend training and to develop relevant knowledge, techniques and skills.
*Advise and liaise with Sales Team to handle incoming orders and processing in an accurate and timely manner within company daily deadlines
*Delegate new business leads in a prompt manner including providing quotations, information and maximising conversion of said leads.
*When requested, to prepare customer quotations (e-mail, verbal, fax, excel etc) in an accurate and timely manner.
*To liaise with suppliers from time to time (if purchasing dept are busy) for prices and availability on special items, when required.
*Maintain regular quarterly contacts and visits with training companies.
*Arranging, in conjunction with the sales team, the delivery, monitoring and collecting of all hire machines

Please apply with an up to date CV for consideration.