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Data Centre Technician

  • Location

    Guildford, Surrey

  • Sector:

    Telecoms

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £28000.00 per annum

  • Contact:

    Sam Smith

  • Job ref:

    37930SAM_1560152402

  • Published:

    15 days ago

  • Expiry date:

    2019-07-10

  • Start date:

    10/06/2019

  • Consultant:

    Sam Smith

We are currently looking to recruit a Data Centre /1st Line Support Technician, preferably with additional experience in the support and installation of IT software and hardware or work within a data centre environment including structured cabling & patching.

Data Centre Technician
Salary: Up to £28k + Overtime + company package (Holidays/Pension)
Location: Farnborough

Duties/responsibilities include:
*Onsite technical assistance and troubleshooting. Answering support queries via phone and email
*Monitoring network & software status using digital monitoring software.
*Fibre optic, or network cable installation, patching & testing.
*Installation and termination of cables, construction of ODFs and other associated activities.
*Fluke testing to customer specifications.
*Provide Data Centre Rack and Stack services - commission and decommission servers, install and build new servers, with associated cabling
*To work as part of an extended customer support team including colleagues on the support desk and in other functions.
*To systematically troubleshoot, resolve, log and follow up on customer support cases
*Ladder racking, pre-wiring of patch panels and equipment.
*Installation and termination of cables
*Understand the use of, cable and fibre test equipment, produce and analyse test documentation, and prepare reports.
*Providing visual verifications to assist in remote troubleshooting
*Inventorying/labelling of equipment
*Power cycling of routers, servers and switches and soft-booting servers
*ensure that the highest level of quality and friendliness is maintained with regards to customer support activities
*Working in accordance with the clients and customers Health and Safety requirements.
Essential Skills/Requirements
*Ideally previous experience in a similar role, including diagnosing, repairing and solving Hardware, Software, Laptop, Desktop, Mobile Device & Network related issues
*Fibre optic, or network cable installation, patching & testing.
*Self-directed, methodical and organised in your approach to work
*Logical in your approach to troubleshooting, problem solving and fault diagnosis.
*Full UK Driving license
*Must meet SC and BPSS security clearance vetting and approval requirements.
*Installation and termination of cables, construction of ODF/IDFs, trunking, termination shelves, and other associated activities.
Please provide an up to date CV for consideration