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CCTV 1st Line Support Engineer

CCTV 1st Line Support Engineer

  • Location

    Southampton, Hampshire

  • Sector:

    Fire and Security

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £30000.00 per annum

  • Contact:

    Richard Thomas

  • Contact email:

    richard.thomas@tecres.uk.com

  • Job ref:

    42576RT_1617958653

  • Published:

    4 months ago

  • Expiry date:

    2021-05-09

  • Start date:

    ASAP

  • Consultant:

    #

CCTV 1st Line Technical Support Engineer
Salary: Up to £25-30,000 + Benefits
Location: Hampshire

My client is a specialist designer and manufacturer or IP Surveillance, CCTV and Access Control products which are installed at high profile customer sites across the UK & EMEA

This position would be based at the our client's headquarters in Southampton, to be part of the technical support team covering customers in EMEA, providing remote, telephone and email based technical support for CCTV equipment and software.

The candidate needs to be flexible and would be part of a small team working in different departments in the building. The main duties would include.

1) Telephone and email technical support for CCTV products, software, hardware and infrastructure
2) System Design and quotation
3) Assisting workshop with product testing
4) Occasional other areas of support

The ideal candidate does not need experience working on CCTV however this would be a bonus. Candidates should be able to demonstrate a technical background in either security, telecoms/data engineering or IT support with strong customer service skills, good communication skills and a basic level IP networking knowledge