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1st Line Technical Support

  • Location

    United Kingdom

  • Sector:

    IT

  • Job type:

    Permanent

  • Contact:

    Jack Stone

  • Job ref:

    985222

  • Published:

    26 days ago

  • Expiry date:

    2020-12-03

  • Consultant:

    Jack Stone

Technical Support (1st Line) £25k + Package

 

  • Exposure to industry leading technology
  • Key communicator for clients & colleagues
  • Deliver progressive technical solutions

The Role: As 1st Line Technical Support you will be the first point of contact for any client queries via phone or email. You will use a solution orientated approach to identify client issues and ensure they get dealt with effectively. With a chance to utilise innovative technologies this position can progress and develop into a great career within the technology industry.

The Company: Well established within the technology and security systems industry offering flexible solutions to a satisfied client base. Partnering with high-tech integrated systems enables them to provide extensive high-level security solutions tailored to their client’s needs.

Requirements:

 

 

  • The ability to learn new platforms
  • Great general IT skills
  • Switch setup and configuration
  • Windows 10s/full desktop support/ TCPIP / Ethernet networks/subnetting
  • Work off your own initiative
  • Can do and make it happen attitude
  • Fit in with a relaxed friendly team
  • Multi-tasking

The package for the 1st Line Technical Support is:

 

 

  • Base: £25k
  • Overtime (If desired)
  • Car
  • Laptop, Phone, Pension & 20days + Bank

The First Line Technical Support role is based in and around the Surrey.