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1st Line Support Engineer

1st Line Support Engineer

  • Location

    Leatherhead, Surrey

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £30000.00 per annum

  • Contact:

    Drew Derry

  • Contact email:

    drew.derry@tecres.uk.com

  • Job ref:

    39894DD_1579002495

  • Published:

    7 months ago

  • Expiry date:

    2020-01-22

  • Start date:

    14/01/2020

  • Consultant:

    #

1st Line Support Engineer
Salary: Up to £25,000/£30,000 + Benefits Package (23 Days Holiday, Pension, Healthcare, Bonus, Etc)
Location: Leatherhead

We are seeking highly ambitious, enthusiastic and personable IT Support professionals to provide internal support to a rapidly growing software solutions specialist. You will need to be comfortable supporting an internal workforce of 500 in a fast-paced and highly pressurised environment which could include remote support and face to face or floorwalking. Due to the huge growth within the company there are many opportunities for career progression in the future.

Ideally you will have 6 months or more experience in the IT industry

Working Hours: 09:00-5:30pm Monday - Friday (with occasional out of hours support).

Other Benefits: On-site Gym, On-site Bar, Private Healthcare, 23 Days Holiday, Unlimited Tea and Coffee (bring your own biscuits).

Responsibilities:
*Resolving users support calls remotely or face to face
*Managing support calls throughout their life cycle ensuring satisfactory resolutions
*Using the online Service Desk to handle support calls
*Provide consistently professional and high-quality interface between Systems Support and its customers
*Hardware Builds (Laptops & Desktops via Microsoft SCCM)
*Application Installation (via Microsoft SCCM)
*Liaising with external resources (suppliers/manufacturers/support providers)


If you are interested in this role, can recommend anyone, or require further information please do not hesitate to contact Drew Derry on 01932 83 7792 or via email on