Role
: Service Manager Fire & Security Division
Location:
Surrey
Salary:
£50,000 to £65,000 per annum
Are you an experienced Service Manager looking for a new opportunity? We’re seeking a Fire & Security Service Manager to lead a team of engineers, oversee service delivery, and drive operational excellence across planned maintenance and reactive service works.
Responsibilities :
- Oversee daily operations of the Fire & Security Service Department, including scheduling, engineer coordination, and reactive callouts.
- Manage and support a team of service engineers, ensuring efficiency, quality, and compliance.
- Ensure planned maintenance visits are completed within SLA and contract deadlines.
- Collaborate with the Contract Management Team to align service schedules with project delivery.
- Maximise engineer utilisation by balancing reactive and preventative workloads.
- Identify and schedule additional maintenance or small works to increase weekly productivity.
Experience and Certifications Required:
- Proven experience managing service or maintenance operations within the Fire & Security industry.
- Strong understanding of fire alarm and security systems, including servicing, fault-finding, and maintenance processes.
- Experience coordinating engineering teams and managing workloads effectively.
- Demonstrable track record of delivering service contracts to SLA standards.
- Excellent understanding of health & safety procedures and compliance requirements
- SMSTS or SSSTS qualification.
- ECS/CSCS Supervisor Card.
- FIA or manufacturer-specific Fire Alarm training (advantageous).
- NVQ Level 3 or equivalent in Electrical or Electronic Engineering (preferred).
- Full UK Driving Licence.
Please apply with an up-to-date CV for more information.
We can only accept candidates who have the Right To Work in the UK
Learn more about
Fire and Security recruitment
at Technical Resources.
