Role: Service and Small Works Manager
Location: West Sussex
Salary: £40,000 - £50,000 per annum + Car
Technical Resources are recruiting for a Service and Small Works Manager to join a growing fire and security business based in West Sussex. In this role, you’ll support the Operations Manager in leading the delivery of service contracts and small works projects — ensuring smooth coordination, excellent customer service, and strong commercial performance.
Responsibilities:
- Coordinate a team of 4 Engineers, Sub-Contractors and support resources to deliver routine maintenance and small works
- Manage client relationships and act as the main point of contact for service and compliance queries
- Allocate planned and reactive works efficiently across the team
- Prepare RAMS and raise permit requests where required
- Survey and quote for remedial works based on Engineer reports
- Raise invoices for callouts, PPMs, and projects in liaison with the Office Manager
- Issue maintenance and monitoring contract renewals
- Maintain documentation for service records, BAFE audits, and compliance logs
- Oversee Engineer training needs and carry out regular site audits
Experience and Certifications Required:
- Previous experience as a Service Manager or Service Supervisor in the fire alarm industry
- Strong technical understanding of fire alarm systems and BS5839-1
- Excellent organisation, time management, and documentation skills
- Strong client-facing communication and relationship management ability
Please apply with an up-to-date CV for more information.
We can only accept candidates who have the Right To Work in the UK
Explore similar jobs in Fire Project Management.
Learn more about Fire and Security recruitment
at Technical Resources.
