Role: General Manager - Fire and Security
Location: Devon and Cornwall
Salary: £45,000 - £55,000 per annum
Technical Resources are recruiting for a General Manager to take full ownership of a Plymouth-based installation and service departments, overseeing project delivery, service operations, and team performance across Devon and Cornwall. This role blends hands-on operational management with strategic leadership, ensuring exceptional results for both the business and clients.
Responsibilities:
- Act as the main point of contact for major clients, maintaining high satisfaction and resolving key issues
- Oversee installation project planning and delivery to meet deadlines, budgets, and quality targets
- Allocate resources across personnel, equipment, and materials for maximum efficiency
- Lead and support the fire and security service and maintenance teams in achieving daily and strategic goals
- Collaborate with department heads, stakeholders, and clients to align operations with company objectives
- Work with procurement to ensure timely and cost-effective material acquisition
- Implement best practice and continuous improvement initiatives across the department
- Evaluate and refine project management processes to boost efficiency
- Manage invoicing, budgets, and cost control for installation works
- Direct engineer allocation to meet client schedules and project demands
- Analyse KPIs, service delivery, and customer feedback to drive improvement
- Conduct performance reviews and mentor service and installation teams
- Optimise project scheduling and ensure timelines are accurate
- Provide progress reports to senior leadership, highlighting achievements and challenges
- Ensure compliance with industry regulations and internal quality standards
- Lead regular project planning meetings to forecast resources and capacity
- Promote and enforce Health & Safety policies, including RAMS, PPE, toolbox talks, and training requirements
Experience and Certifications Required:
- Proven leadership experience within the fire and security or related technical service sectors
- Track record in managing both installation projects and service teams
- Strong project management, people leadership, and resource planning skills
- Excellent communication and stakeholder engagement abilities
- Analytical and detail-oriented approach to performance, budgeting, and process improvement
- Full UK driving licence and willingness to travel across Devon and Cornwall
Please apply with an up-to-date CV for more information.
We can only accept candidates who have the Right To Work in the UK
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Learn more about Fire and Security recruitment
at Technical Resources.
